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Dear Customer,

The following rules apply while using Broadbandpackages.com.my website. If any violation of these rules will occur Boadbandpackages.com.my reserves a right to suspend a violating account.


What Personal Information Do We Collect?

These terms and conditions are to be read together with the terms and conditions for the UniFi Service attached to the Application
Form. In the event of any inconsistency between any of the terms and conditions in the Application Form and these terms and
conditions, these terms and conditions will prevail to the extent of any inconsistency.

The customer’s contact information is additionally wont to get in-tuned with the visitor when necessary and shared with other companies who might want to contact our visitors. Users may opt-out of receiving future mailings.


When Buy A Package


If you choose to transact with https://www.broadbandpackages.com.my/ for subscription of any TM products and/or services, you will be asked to provide your personal information such as name,identification card number, mailing address,installation address, phone number(s),email address, contact preferences and existing Stream yx details.




This site makes blog post available to its users. Any information in these areas becomes public, and you ought to exercise caution when deciding to disclose your personal information.

You will also be required to explicitly provide your consent to the provision of your personal information for mentioned in the form and manner as indicated here in our online registration process, failing which you will not be able to subscribe for the products and/or services you are interested to.


Do You Use Cookie?


We use cookies to save lots of your password so you do not need to re-enter it whenever you visit our site and for other purposes. Contact information from the form is employed to send information about our company and promotion from a number of our partners to our customers.

We use your IP address to assist diagnose problems with our server, and to administer our internet site . Your IP address is employed to assist identify you and your ISP and to collect broad demographic information.


Demographic and profile data is additionally collected at our site. We use this data to tailor our visitor’s experience at our site, showing them content that we expect they could have an interest in, and displaying the content consistent with their preferences.




may use third-party advertising companies to serve ads once you use our service, this might change without prior notification being served. Our third-party advertising company also separately places or recognizes a cookie file on your browser when delivering advertisements to the present Site.

These companies may use information (not including your name, address, email address or telephone number) about your visits to the present and other internet sites , so as to supply adverts about goods and services of interest to you.

We use Google  adsense to display ads on our site. These ads may contain cookies. While we use cookies in other parts of our internet site , cookies received with banner ads are collected by our ad company, and that we don’t have access to the present information. Some customer data is shared with the advertising companies.


This site contains links to other unifi.com.my isn’t liable for the privacy practices or the content of such internet sites . Our site uses an form for patrons to request information, products, and services. We collect visitor’s contact information, financial information, and demographic information (like their postcode , age, or income level). This site has security measures in situ to guard the loss, misuse and alteration of the knowledge under our control.



How We Use Your Personal Information ?


Your personal information will be used for processing for all related products and/or services and analysis to provide services to you. Further,we will process your personal information for the following purposes:-


While we use cookies in other parts of our internet site , cookies received with banner ads are collected by our ad company, and that we don’t have access to the present information. Some customer data is shared with the advertising companies.



Assessing your application or continued provisioning of the products and / or services (whichever is applicable);


Submitting your unifi application form, IC / passport and other documents to TM


Customizing advertisements and content on TM’s website(s) and the sites of TM and its group of companies (for further information on the TM’s group of companies, please visit www.tm.com.my);



Responding to your enquiries;


Research purposes including historical and statistical purposes;
General operation and maintenance of the products and / or services provided including audit and its related website(s);


Verification purposes


Matching any data held by TM or its group of companies relating to you from time to time;

Provide you with regular communications from TM relating to the products and / or services provided; and Investigation of complaints, suspected suspicious transactions and research for service or products improvement.

By submitting your information to https://www.broadbandpackages.com.my/ ,you hereby consent and authorize us in obtaining and verifying any information about you which we may require in connection with your application for any of TM’s products and/or services and/or review of the existing account with TM from any third party, especially credit bureau or reference agencies. Such consent and authorization here in will extend to any information obtained from any of the account(s) presently maintained for you,any new application for anyform of services rendered or products provided by TM, such historical financial or credit records,data or information whether or not provided personally or by any other sources relating to you which was collected,received, captured,compiled,secured and/or obtained by TM through or by whatever means or methods or forms.

Disclosure of Your Personal Information


If you choose to register and transact with https://www.broadbandpackages.com.my/ , your personal information may be shared where necessary and only on a need to know basis with other TM subsidiary oragencies so a to serve you in the most efficient and effective manner. An example might be in terms of resolving or addressing complaints that require escalation to other TM Subsidiary oragencies. We may disclose your personal information to the following parties for the purposes stated above:-


While we use cookies in other parts of our internet site , cookies received with banner ads are collected by our ad company, and that we don’t have access to the present information. Some customer data is shared with the advertising companies.


TM’s service providers or agents who are involved in providing the products and / or services;

Third parties (including those overseas) who provide data processing services
Any credit reference agencies or, in the event of default, any debt collection agencies;

Any person, who is under a duty of confidentiality to which has undertaken to keep such data confidential, which TM has engaged to fulfil its obligations to you

Any actual or proposed assignee, transferee, participant or sub-participant of TM’s rights or business.

Your personal information will not be disclosed to any unauthorized third party.


Your personal information may be disclosed due to reasons of law,legal process,litigation, and/or requests from public and governmental authorities and any disclosure will be to such public and governmental authorities only. We may also disclose information about you if we determine that for purposes of national security,law enforcement, or other issues of public importance,disclosure is necessary or appropriate.


If youwould like torequestaccess or correction of your personal information, youmay contact TM Contact Centre or you can visit the nearest TM Point. Any request of access to correct personal information may be subjected to a fee and also to applicable provisions in the PDPA. However,were serve the right to decline to process requests which jeopardize the security andprivacy of thepersonal information of others as well as requests which are impractical or not made in good faith.


Where you elect to limit TMs right to process your personal information,you may contact TM Contact Centreor visit the nearest TM Point.


We may review and update this privacy policy from time to time to reflect changes in the law,changes in our business practices, procedures and structure,and the community’s changing privacy expectations. While it is not generally feasible to notify you of changes to this privacy policy, you may request the latest version of the privacy policy at enquiry@unifihypptv.com.my

Queries or Complaints

If you have any queries or complaints about this privacy policy,you can contact us at enquiry@unifipackages.my

Get Our Terms And Condition Pdf Docuemts : T&C Of  Bbroadbandpackages